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What should I do if my Power Chair Battery Won’t Charge?

If your power wheelchair battery is not charging, you can follow these systematic troubleshooting steps to identify and resolve the issue:

  1. Inspect Connections and Power Source:
  • Ensure the chair is powered off and unplugged before inspecting.
  • Check the battery terminals for corrosion (white or bluish buildup). You can clean this with a mixture of baking soda and water, then dry it thoroughly.
  • Verify that all cable connections are snugly tightened and that there are no frayed wires or bent pins.
  • Confirm the wall outlet is working and that the charger’s indicator lights are active.
  1. Check the Circuit Breaker:
  • A battery failing to charge can sometimes be caused by a tripped circuit breaker or a disconnected cable.
  1. Test with a Multimeter:
  • Use a digital multimeter set to DC voltage (at least 24 volts).
  • A healthy 12-volt battery should read approximately 12.6 volts, while a 24-volt system should read about 25.2 volts. Significantly lower readings indicate the battery may be faulty.
  1. Perform a System Reset:
  • Turn the controller off for 30 seconds to clear simple electronic glitches.
  • For a complete reboot, turn the power off, disconnect the battery pack for at least 60 seconds, then reconnect and restart.

If these steps do not resolve the issue, the charger itself may be faulty, or the battery may have internal damage (such as sulfation). In these cases, discontinue use and contact a certified technician.

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MedEquipped
Monday-Friday 9am-5pm
747 Chestnut Ridge Road Spring valley NY 10977
Fax # 845-445-6785
Phone # 845-237-2381
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