Does Using a Powered Wheelchair Prevent a Child from Learning to Walk?
No, using a powered wheelchair does not prevent a child from learning to walk. In fact, research indicates that early powered mobility…
View AnswerIf you are having trouble accessing your account, we offer several steps to help you resolve common issues and regain access to your order information.
Troubleshooting Steps
- Forgotten Password: Click the Forgot Password link on the login page and enter your registered email. A reset link will be sent to you; please allow 5–10 minutes for it to arrive and check your spam folder if it does not appear in your inbox.
- Account Lockout: For your security, the system automatically locks your account after three unsuccessful attempts. Please wait 30 minutes before trying to log in again. If you remain locked out after this period, contact us to request a manual unlock.
- Browser Conflicts: Clear your browser’s cache and cookies or try opening the portal in a private or incognito window. We recommend using Chrome or Edge for the best experience.
- Registration: If you have not yet set up your account, select Register or First Time User on the login page. Ensure you have your Medicare or insurance ID and the email address used during your evaluation handy.
Direct Support
We’re here to help if these steps do not resolve the issue. You can reach our support team in Spring Valley, NY, at (845) 237-2381, Monday through Friday, from 9:00 am to 5:00 pm Eastern Time.
Once logged in, you will be able to track your Custom Motorized Wheelchair order status, review your funding paperwork, and monitor your delivery schedule as we work toward your Greater Independence.
Results may vary; not all issues can be resolved remotely. Please verify Medicare or insurance coverage, as we do not guarantee coverage.
Related FAQs
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How do I Qualify for a Medicare-covered Heavy Duty Power Wheelchair?
Read More »: How do I Qualify for a Medicare-covered Heavy Duty Power Wheelchair?To qualify for a Medicare-covered heavy duty power wheelchair (specifically under HCPCS code K0823), you must meet several clinical and documentation requirements. Medicare classifies these as durable medical equipment and typically covers them under Part B when medical necessity is…
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How do I Get a Custom Motorized Wheelchair Fitted?
Read More »: How do I Get a Custom Motorized Wheelchair Fitted?To get a custom motorized wheelchair fitted, you must go through a specialized clinical process involving certified professionals and detailed evaluations. At MedEquipped, the process typically follows these steps: Related FAQs
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What are the Best Brands for Custom Motorized Wheelchairs?
Read More »: What are the Best Brands for Custom Motorized Wheelchairs?Based on the provided content, specific brand names for custom motorized wheelchairs are not listed. The documentation focuses instead on the specialized category of equipment known as complex rehab technology (CRT) and the comprehensive service provided by MedEquipped to source…
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How Much do Custom Motorized Wheelchairs Cost?
Read More »: How Much do Custom Motorized Wheelchairs Cost?Based on the provided documentation, the specific dollar amount or retail price for a custom motorized wheelchair is not listed. Instead, the cost is primarily discussed in the context of insurance coverage and funding pathways. Funding and coverage for these…
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Can a Custom Power Wheelchair be Used both Indoors and Outdoors?
Read More »: Can a Custom Power Wheelchair be Used both Indoors and Outdoors?Yes, a custom motorized wheelchair (CRT) is specifically engineered for daily use in both indoor and outdoor environments. Unlike standard power chairs designed for limited or intermittent indoor use, custom wheelchairs feature heavy-duty frames and advanced configurations to handle a…
