The process for ordering a custom-fitted power chair involves a series of clinical, administrative, and technical steps designed to provide a personalized mobility solution. At MedEquipped, the typical timeline from evaluation to delivery is 30-60 days.

1. Initial Consultation and Clinical Evaluation:

Begin by scheduling a consultation where a certified team reviews your medical history, mobility needs, and lifestyle to determine if a custom power wheelchair is the appropriate solution.

1. Gathering Required Documentation:

To secure insurance approval, you must obtain a Physician Prescription, a Face-to-Face Exam Note (from a qualifying doctor’s visit), and relevant medical records documenting your diagnosis and history.

1. Insurance Pre-Authorization:

MedEquipped handles the paperwork and insurance navigation. This includes compiling the clinical documentation and a letter of medical necessity to submit for prior authorization to ensure funding is in place.

1. ATP Mobility Assessment:

A certified Assistive Technology Professional (ATP) performs a comprehensive seating evaluation. This can occur in a clinic or at your home to assess your posture, pressure distribution, and home accessibility needs.

1. Order Placement and Manufacturing:

Once insurance is approved and specifications (frame type, seating system, and controls) are finalized, the custom order is placed with the manufacturer.

1. Delivery and Final Fitting:

Upon arrival, a technician delivers the chair to your home, performs final adjustments for a perfect fit, and provides patient education on safe operation.