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View AnswerMedEquipped provides professional maintenance and repair services for power wheelchairs across New York, Georgia, and Michigan, with a primary service hub in Spring Valley, NY. Their certified Assistive Technology Professionals (ATPs) handle a variety of common and complex issues to ensure user safety and independence.
Common Repairs and Maintenance Tasks:
- Battery Systems: Addressing battery failures, power loss, and terminal cleaning to ensure daily reliability.
- Motor and Mechanical: Inspecting wheel alignment, fixing motor malfunctions such as grinding noises or jerky movements, and addressing tire wear.
- Control Electronics: Repairing unresponsive joysticks, erratic speed changes, and faulty wiring or connections.
- Complex Rehabilitation Technology (CRT): Providing specialized adjustments for custom seating systems and calibrating advanced positioning controls.
Service Process:
- Initial Assessment: A clinical evaluation and intake are typically scheduled within 24 hours of contact.
- Repair Timeline: Most repairs are completed within 3 to 7 business days, including the sourcing of OEM or compatible parts.
- Delivery and Testing: Technicians provide on-site functional testing and hands-on training to ensure the user is confident with the repairs.
Users can maintain their equipment by performing weekly tire and battery checks and scheduling professional inspections every six months to prevent major breakdowns.
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