To get complex rehabilitation technology (CRT) covered by insurance, you must follow a specific clinical and administrative process. The first step is to consult your physician for a written order and prescription that establishes medical necessity, such as for severe mobility impairments.

Key requirements for coverage typically include:

• Clinical Evaluation: You must undergo a face-to-face exam and a thorough assessment led by a certified Assistive Technology Professional (ATP). This evaluation identifies your physical abilities, home environment, and lifestyle needs.
• Detailed Documentation: For programs like Medicare, you will need the ATP recommendation along with detailed clinical notes. Medicaid coverage varies by state (such as New York, Georgia, or Michigan) and often requires proof of low-income status, a prescription, and a justification letter.
• Private Insurance: Most private plans require pre-authorization, price quotes, and specific medical necessity forms.

The approval process generally takes 30 to 90 days. Working with a specialized provider like MedEquipped can help streamline this process, as they handle the complex paperwork, insurance navigation, and coordination with healthcare providers to secure funding and faster processing. If a claim is denied, you may need to file an appeal with additional justification from your healthcare provider.